RackMountSales – Crystal Image Technologies, dba of Global Infrastructure Solutions was founded in 2005. Having provided products and solutions to the data center industry for over 20 years, the timing was right to start my own business.  “I have always been passionate about providing solutions that help customers do their jobs easier. I take great pride in providing the best value products and services for our customers and do so with the highest level of customer service”. Over the past eight years we have exceeded our goals of growing the business with loyal, repeat customers. This was our goal from day one: to create long term customer relationships. We attribute our success to the level of service we offer and to the product solutions we provide. Our BBB Rating is something we take very seriously. Creating the best buying experience possible for our customers is our number one goal. We added the exclusive “Crystal Care Service Plan” to further support after sales customer service for that reason. With products that are priced right, and are of the highest quality, we have developed and maintained relationships that go back to day one. By offering a 24 hour chat line, an 800 line that gets answered 99% of the time regardless of the time of day, and our easy “contact us” feature, we respond quickly to customer needs. I would like to personally thank all of our loyal customers for their past and continued business – Mark Hermann, President – Crystal Image Technologies.